Mail Order

Labor Value Rx is a fully customizable PBM solution, meaning plan sponsors may utilize whichever Mail Order Pharmacy vendor they wish.

However, for the convenience of our plan sponsors and members, Labor Value Rx offers mail order service through the HealthPartners myMailRx program. myMailRx provides eligible members with an easy and affordable option for maintenance medications.

First Time Ordering?

To use HealthPartners myMailRx for the first time, you will need to set up an account with HealthPartners customer service by calling 612-623-4002 (toll-free 800-591-0011) An account representative will ask you the following:

  • The name of your insurance coverage. (Your pharmacy insurance coverage is through Labor Value Rx which is printed on your card.)
  • Your group number, which can be found on your card
  • Your name, address, birthdate, etc.

To fill a new prescription or transfer an existing prescription:

  • Go online at
  • Download the myHP mobile app or visit to have refills at your fingertips!
  • Call 612-623-4002 (toll-free 800-591-0011)

Worry Free Refills

With myMailRx, you don’t have to worry about refills either. With the refill reminder program, HealthPartners will help you remember when it’s time to fill your prescriptions. If you’d like more information or are interested in signing up, let one of the HealthPartners customer service representatives know when you fill or transfer a prescription.


Call HealthPartners myMailRx customer service 612-623-4002, 800-591-0011

Hours: Monday – Friday 7:30am – 7pm CT

Saturday, 8am – 4pm CT